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Job Details

About Role

As an IT Administration Specialist, you'll be responsible for ensuring that our IT infrastructure and systems run smoothly. You will be assisting in maintaining network security, and providing technical assistance to our staff. This is a wonderful opportunity for someone with a passion for technology and a good sense of detail to make a significant difference in a fast-paced environment.

Packages/Benefits

• A competitive salary
• Outstanding progression, learning, and development potential
• Regular socials in a welcoming, inclusive environment
• Lucrative incentive schemes
• Unlimited training opportunities, with the option to travel to other branches

Role

• Monitor system performance and assist in addressing any issues that emerge.
• Collaborate with our team to identify and set up IT solutions to help achieve business goals.
• Keep up to date on developing technologies and trends in the IT business in order to make recommendations for changes.
• General knowledge of IT systems, networks, and software applications.
• Assist in maintaining our IT systems, resolving technical issues, and assuring the security and efficiency of our technology environment.
• Overseeing the setup, configuration, and maintenance of hardware such as computers, servers, networking equipment, printers, and other devices necessary for the organization's operations.
• Implementing and maintaining data security measures to protect sensitive information such as student records, financial data, and proprietary information. This includes user authentication, data encryption, access controls, and regular backups.
• Assist in conducting training sessions for staff on IT systems and procedures, and creating documentation such as user manuals and troubleshooting guides to facilitate self-service support.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Fluent in English (spoken and written)
• Ability to work under pressure and meet tight deadlines
• Proven experience working in IT administration or a similar role.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and collaborate effectively in a team environment.